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BROOKLYN, NY · EST 2004 · 25 YEARS OF PRACTICE

Fascilitating conversations that matter most

OpenTalk provides restorative justice, facilitation, mediation, training, and consulting to help organizations and people strengthen relationships and transform conflicts.

CREATING THE CONDITIONS

When the waves are too strong to swim through alone

I work with people and organizations experiencing conflict. I create the conditions for conversations to begin. Restorative justice and mediation's core practice is dialogue. Dialogue centers listening and learning. It is not a debate for one side to win. Through dialogue, we dive deeper into understanding—both self and other. Stories surface and needs become visible. What seemed impossible to say may find its way into the room. Together, we create the conditions for people to take accountability.

Explore the work

WHO IS THIS FOR

Something has to change—That's where we begin

Conflicts, left unresolved, almost always return. This work is for people who know something has to change and is willing to begin the work of understanding what has happened and work through the discomfort of conflict.

FOR INDIVIDUALS

You are in a conflict that keeps coming back.

"We've tried to work it out ourselves. It keeps circling back. We don't know how to have this conversation without it getting worse."
 
I create a space where I listen without judgment, both sides can speak and be genuinely heard.

FOR SOCIAL JUSTICE WORKERS & CAREGIVERS

You feel hopeless and overwhelmed.

"I am feeling numb and resentful at work. I get sick every time I slow down or take a vacation."
 
My vicarious trauma training helps individuals and teams understand and recognize signs of burnout, metabolize what they are absorbing, and build sustainable practices of care.

FOR ORGANIZATIONS & SCHOOLS

"Us vs Them" dynamic has developed at work.

"There's a rupture in our team. We have been avoiding talking to one another. We need support to find a way forward."
 
I facilitate organizational mediations and restorative justice circles for groups to work through conflicts and rebuild relationships and community.

WHAT OPENTALK OFFERS

I bring 25 years of practice to every conversation

There are three ways for us to work together.
Each engagement is shaped around your specific situation.

01

Restorative Justice Facilitation

Rooted in Indigenous practice, RJ is a community-centered, relational process of working with harm caused. RJ circle creates space for every voice to be heard and what is needed by the person harmed to be defined. How accountability is taken is discussed and decided with the support of the community. RJ can also be applied to conflicts.

— Working through harm or conflict 

— Peacemaking
— Community building
— Justice-centered dialogues
— Group gathering, i.e. retreats

FOR: ORGANIZATIONS AND SCHOOLS

03

Training & Consulting

Trainings and organizational consulting that build internal capacity. Experiential and dynamic, they provide an environment to learn with your community.
Delivered in-person or virtually.


— Vicarious Trauma & Self-Care
— Transforming Conflicts
— Introduction to Restorative Justice
Custom curriculum available
Half-day, full-day, and multi-session formats

FOR: ORGANIZATIONS · GOVERNMENT AGENCIES · SCHOOLS 

02

Mediation

Mediation is a facilitated dialogue. It is a confidential process. As a mediator, I remain impartial and support the parties to listen and understand each other. I do not determine right or wrong or decide the outcome. Resolution, if achieved, is up to the people in conflict. Mediations are voluntary. If both sides cannot come together, conflict coaching is available for one person to work through the conflict. 

— Interpersonal conflict
— Workplace conflict
— Family & community disputes 

FOR: INDIVIDUALS, ORGANIZATIONS AND SCHOOLS

04

Not sure what is best for you?

If you are not sure what kind of support you need, please contact me to figure out what might be the right path for you.

THE APPROACH

Not neutral—
Present

Traditional mediation describes the facilitator as a "neutral third party." 
In the context of racism and other forms of oppression, neutrality is a privileged position. In my practice, the lived experiences of those in the room are not set aside—they are part of the conversation.

Conflict, like the ocean, is powerful, unpredictable, and difficult to control

We can struggle against the water or learn how to be in it. When waves of conflict are too large, we can dive under and surface on the other side. We can tread when we are tired, float when we need a break, swim when we have the strength. Waiting until the waves subside might open a new path. We might learn to catch some waves and ride ashore.

I help people navigate the turbulent waters of conflict. Restorative justice and mediation's core practice is dialogue. Not debate. Not problem-solving. Dialogue—a conversation that centers learning over agreement.

Through dialogue, we dive deeper into understanding—both self and other. Stories, ideas, experiences surface. Assumptions, inequities, needs, and values are revealed. We take a breath above water. We dive back. We keep our eyes on the shore.

“ I don't determine right or wrong. I create the conditions for participants to listen deeply, learn, and reflect—because I believe the people in conflict have the capacity to create the solutions that are best for them. ”

HOW THE WORK IS DONE

The work of
transforming conflicts

This work is grounded in the understanding that conflict is rarely only about what it appears to be about. Beneath the surface there are needs, values, histories, that haven't yet been identified. Dialogue is the process that brings them to the surface. When we are in conflict our nervous systems are activated. In addition to talking through the conflict, I support those in conflict to shift from reacting (fight, flight, freeze) to responding. We will pay attention to the body as much as to our conversations. 

THE SIX PRINCIPLES

IN THEIR WORDS

What people say about the work

Restorative Justice & Mediation

In my 30+ years of professional work experience, no other group facilitator has made this kind of personal connection and care as deeply. Presence. Powerful presence of careful, deep listening. Making the connections from across the circle.

ACTIVIST

California · Restorative Justice Circle

Your presence — warm, expansive, allowing, vulnerable, holding capacity — allowed our entire group to be more vulnerable than I have ever experienced. You listened when people needed more time and yet you kept to your objectives. You are such a skillful facilitator.

ACTIVIST

California · Restorative Justice Circle

Thank you for stewarding a process that enabled an outcome I could not have imagined at the start of our time together.

ENVIRONMENTAL JUSTICE ADVOCATE 

New York City · Mediation

Created a sense of trust, safety, and respect. Provided structure in a way that felt organic. Shared expertise. Invited others to share from their own knowledge and experience. Showed genuine care.

ADVOCATE

Atlanta, GA · Conflict Training

I really appreciated your honesty and kindness. Especially you saying that we are less likely to find a solution, and it is ok. I felt the importance of starting a conversation about conflict even though the paths ahead are unpredictable.

ACTIVIST

California · Restorative Justice Circle

The facilitator really trusted the group to share honestly and vulnerably, and respected us to be self-responsible. They moved with a lot of humility and consent. It was clear how meaningful this work was — and yet how much space she allowed us to find our own way.

EDUCATOR

New York City · RJ Training

Vicarious Trauma & Self-Care Training

Focused on all individuals, even though the room was full. Listened carefully and thoughtfully to all responses without judgement

SUPERVISOR, GOVERNMENT AGENCY

New York City · Vicarious Trauma Training

As supervisors we go through a lot. This really helped me. I went straight back to the job and told other staff about the amazing time I had.

MANAGER, GOVERNMENT AGENCY

New York City · Vicarious Trauma Training

Yuko did a fabulous job setting the tone and creating a warm, welcoming environment. Really made and held space for everyone to show up and share authentically. Took her time sharing the information — given the sensitive and heavy nature of it all.

RESTORATIVE JUSTICE PRACTITIONER

New York City · Vicarious Trauma Training

It was evident that the presenter had a breadth of experience in these practices and did a wonderful job of implementing them.

ADVOCATE

Atlanta, GA · Vicarious Trauma Training

Conflict Transformation Training

Yuko was incredibly patient, calming, and knowledgeable. I believe her years of experience in this field is apparent and helped to better guide her work.

ADVOCATE

Atlanta, GA · Conflict Training

Created a sense of trust, safety, and respect. Provided structure in a way that felt organic. Shared expertise. Invited others to share from their own knowledge and experience. Showed genuine care.

ADVOCATE

Atlanta, GA · Conflict Training

GET IN TOUCH

Begin a conversation

If you are not sure what kind of support you need, please contact me to figure out what might be the right path for you.

A brief conversation is usually enough to understand what's happening and whether OpenTalk is the right fit. There's no obligation in reaching out.

I typically respond within one business day.

Brooklyn, NY · Available Nationally

WHAT BRINGS YOU HERE
Begin A Conversation

If you are still unsure what kind of process would be best for you

Questions are welcome

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